A Language Management Approach to Language Problems

0525050 - ÚJČ 2021 RIV NL eng M - Část monografie knihy
Prošek, Martin
Processes of language enquiries. The case of the Prague Language Consulting Service.
A Language Management Approach to Language Problems. Amsterdam: John Benjamins Publishing Company, 2020 - (Kimura, G.; Fairbrother, L.), s. 197-213. ISBN 978-90-272-0547-6
Grant CEP: GA MK(CZ) DG16P02B009
Klíčová slova: language consulting service * language enquiry * language management process
Obor OECD: Linguistics

The Czech Language Institute of the Czech Academy of Sciences in Prague is a public scientific institution, which provides language consulting services over the phone. Since January 2013, the phone interactions between the linguists at the Institute and enquirers have been recorded for further linguistic research. In this paper, I outline preliminary observations concerning the configuration of the interactions. I propose a simple categorisation of the main factors determining the configuration of the dialogue. This categorisation is supported by evidence in the form of authentic dialogues illustrating the ways in which enquirers present their problems, and the arguments both sides use to support their views, etc.
Trvalý link: http://hdl.handle.net/11104/0319178